Refund Policy

Last updated: 4 November 2026

1. Webinar (₹199)

• Attend the webinar. If you feel you didn’t learn anything useful, email support@hoppermediallc.com within 7 days of your session with the subject “Refund” and the email or WhatsApp number you used to book.
• If you booked but can’t attend, contact us before your session and we’ll move you to another date. If no other date works for you, we’ll refund you.
• If we cancel a session and you can’t join another one, you’ll get a full refund.

2. Add-on: 100 USA Products + Supplier List (₹99)

• This is a digital file. Once it has been sent to you, it can’t be returned, so we don’t normally refund it.
• If you don’t receive it within 24 hours, or the file doesn’t open, email us. We’ll fix it or refund the ₹99.

2a. Add-on: Webinar Recording (₹59)

• This is digital content. Once the link has been sent to you, we don’t normally refund it.
• If you don’t receive the link within 24 hours, or it doesn’t play, email us. We’ll fix it or refund the ₹59.

3. When refunds are not given

• Requests made more than 7 days after your session.
• If you were removed from the session for spam or abusive behaviour.
• If you shared your Zoom link or webinar materials with others.

4. How refunds are paid

Approved refunds are sent to your original payment method through Razorpay within 5–7 working days. Your bank may take a few extra days to show it in your account.

5. Other programmes

Our paid community and other programmes have their own refund terms, which are shown before you pay.

6. Contact

Email support@hoppermediallc.com or see our Contact page.